Privacy Policy

Inquiry correspondence: when you contact us by email or WhatsApp, we receive the contact details you share (name, email address, phone number) and the contents of the conversation. We use these only to answer your inquiry and fulfil any resulting order.

Order details: if you place an order, we collect the shipping address and contact information needed to deliver it.

Analytics: we use privacy-respecting, first-party analytics to understand which products people view and inquire about. This data is aggregated and not used to identify individual visitors.

Account data: if you optionally create an account, our authentication provider (Clerk) processes your sign-in credentials on our behalf.

We do not process online payments on this site, so we never see or store your card details. We do not sell personal data to anyone, and we do not run third-party advertising trackers.

We use personal data to answer inquiries, confirm and deliver orders, handle returns, and improve the catalogue. We keep correspondence only as long as needed for these purposes and for legal record-keeping.

WhatsApp and your email provider process messages according to their own privacy policies. Clerk processes account authentication. Shipping carriers receive the address details needed to deliver your order.

You may ask us at any time to access, correct or delete the personal data we hold about you, or to stop using it. Contact us and we will respond within a reasonable time.

Privacy questions or requests: amber@huanda.shop.