Frequently Asked Questions
Sourcing, customization, shipping and quality control — answered plainly. Can’t find yours? Ask us directly.
General
Are you a factory?
No — Huanda is a sourcing partner. We work with a network of vetted factories in the Ningbo region, which means you get multiple product categories through one accountable contact instead of managing several factory relationships yourself.
How quickly will you respond?
Normally within 24 hours on business days (Monday–Friday, GMT+8), with a written quotation covering specifications, MOQ, production time, packaging and freight options.
Ordering
What is your MOQ?
MOQs depend on the product — typical catalog items start around 300–500 pieces. Trial orders at lower quantities are negotiable for many products, especially when you're validating a new market.
Can I order samples?
Yes — samples are available for most catalog products so you can verify quality before committing to production. Sample cost and courier fees are confirmed with your quote.
Shipping
Can you ship internationally?
Yes. We ship worldwide and support FOB, CIF and DDP terms where available, including FBA preparation and labeling for Amazon sellers.
OEM & ODM
Can you customize packaging?
Yes. Custom boxes, inserts, labels, barcodes and manuals are available for most products, alongside logo printing and color customization.